Faramalala Victoire Ravaoarimanga is the founder of the Association BALM OF SOUL which means BALSAMAN'NY AINA in Malagasy .  Spending time in America for several years caused her to realize that something is missing in the way Malagasy parents bring up their children : the non touch culture, the lack of mutual respect in daily life, and the abusive tone of voice are the main causes of emotional wounds in her native people. This affects their mindset, their behaviour and their relationship with one another. Emotions are covered up starting with little children, even amongst Christians, believing that these are signs of weaknesses and backsliding.
From 1984 until 1990, she lived in different nations outside of Madagascar. She attended YWAM (Youth With A Mission) schools, worked as a missionary in different places, and experienced foreign cultures and Christian communities : she experienced touch, affirmation, appreciation regardless of achievements or times of imperfection.During this time she read books, listened to teaching tapes, attended seminars and conferences, and made comparative studies and researches between the American culture and the Malagasy culture. She went to  counseling schools
– Introduction to Biblical Counseling School, Method and Model of Biblical Counseling, Counseling for Abused Women … which added more input to her autodidact  knowledge and personal experiences. All of this caused in her heart the desire  to minister to her own people back home.
Finally, she returned to Madagascar in 1990 and married Charles Razafindrakoto  in 1991. They began  counseling services and ministries for the Malagasy people whom they found very hungry and receptive in this area. Faramalala wrote Malagasy christian educational books in her native language, held seminars and spoke in Churches and Bible study groups. The response has been great– people learned to be themselves. Many received emotional healing and freedom from legalism, perfectionism and religiosity, while others got to know their worth and identity in Christ. They learned to face their deep seated anger and rejection in a healthy and objective way and accepted responsibility for themselves, instead of putting the blame on others. Some were freed from negative, critical, and judgemental spirits which are parts of the strongholds in the mind of the Malagasy people.

The number of people attending the seminars has been growing, and this includes hurting spiritual leaders, battered wives, people suffering from depression …. Charles and Faramalala welcome such people as well as other individuals into their home which is still now serving as the Training and Crisis Counseling Centre. In fact, Balm of soul has a project to build its own center. In the past 8 years, 7 people who have benefited from the seminars have joined the ministry and work as full time staff They have been through Counseling schools with YWAM overseas which are prerequisite to being a full time staff, besides attending some counseling trainings contextualized to the Malagasy mindset and culture provided by Faramalala .